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ARE THE SOLD OUT PRODUCTS RENEWED?

It all depends on the availability of the product. You can write to josiannedesilets@eetco.shop at any time to ask if a product will be back in stock.

In addition to this, you will need to know more about it.

WHAT SHOULD I DO IF I RECEIVE AN ITEM THAT DOESN'T MATCH MY ORDER?

If you receive an item that you have not ordered, write to us at josiannedesilets@eetco.shop

In addition to this, you will need to know more about it.

IS IT POSSIBLE TO RECEIVE INFORMATION REGULARLY AND DIRECTLY TO MY EMAIL ON THE LATEST NEWS?

Yes. All you need to do is access the newsletter and you will receive information on new products.

In addition to this, you will need to know more about it.

CAN I UNSUBSCRIBE TO E & Co. INFO LETTER?

In the Newsletter section, you can unsubscribe very easily. Enter your details and click send.

In addition to this, you will need to know more about it.

HOW DO WE BUY AT E & Co.?

It's pretty straightforward. Just apply the following steps.

  1. Look at the products that interest you. By clicking on the photo, you can enlarge it in order to better see the product (composition, reference and price).

  2. Select the item you are interested in, in the correct color and add it to the basket. You can then continue to buy or place your order.

  3. If you wish, you can confirm your order.

  4. Choose a delivery method. The price of the delivery will be displayed at this time.

  5. Choose a payment method.

  6. Confirm your order.

  7. You will receive a confirmation email.

ARE THERE DIFFERENT CONDITIONS WHEN ITEMS ON SALE?

Yes. All items on sale and / or purchased with a promotional code are final sales. There is no way back. No refund, return or exchange on products purchased during sales. All promotions offered on the online store cannot be combined with other promotions.

 

CAN I GET A PRICE ADJUSTMENT IF AN ITEM I PURCHASED BECOMES DISCOUNT THEN?

Unfortunately, we do not offer price adjustments on all products.

In addition to this, you will need to know more about it.

I PURCHASED ITEMS A FEW DAYS BEFORE A DAY OF PROMOTIONS. IS IT POSSIBLE TO HAVE THE SAME DISCOUNT?

Unfortunately promotions cannot be applied to previous purchases.

In addition to this, you will need to know more about it.

IS THERE A PLACE WE CAN GO TO TRY THE ITEMS?

It is now possible for you to come and shop at the pop-up stores. They will take place 2 to 3 times a year. Follow us to know their locations! Method of payment accepted: Credit, debit or cash cards. New products, clothing, jewelry and accessories that have never been sold on the web are made available to you. You will also be able to shop for items that are available online. Do not hesitate to write to us for any questions!

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